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Product & Technical Support

Technical Support Service
Dranetz-BMI technical support engineers are available by telephone or email to help you solve an application problem, arrange for repairs or calibration, or deal with an unfamiliar power quality issue.

Service Contracts
Service contracts are available for all Dranetz-BMI products and legacy products are fully supported.

Expert Advice
As internationally-recognized experts in power quality, the Dranetz-BMI support staff can answer highly technical questions, deal with unusual product applications, find other experts in related fields, give speeches and seminars, organize conference sessions, or help with difficult power quality situations.

Onsite Training
Dranetz-BMI can arrange onsite hands-on training for you and your employees.

Power Quality Seminars
Dranetz-BMI sponsors free Power Quality Seminars in various locations throughout the United States. These seminars are intended to educate power professionals about the impacts and practices of power quality.

High Reliability Seminars
To help power providers and users effectively manage power reliability issues, a group of leading companies serving high reliability customers is offering a free half-day seminar. The seminar will provide a roadmap to ensuring power quality and reliability based on real-life customer experiences. Participating companies include: Dranetz-BMI, Electrotek Concepts, Mazzetti & Associates, and Toshiba International.

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Quick Tech Tips
  • PU (Per Unit) Explained ...more
  • Harmonic Power Flow Direction ...more
  • Quick FAQ's
  • Why are there gaps in my 3100 PQNode/PQPagerstrip charts? ...more
  • When an interruption occurs, when does my 3100 PQNode/PQPager call me—when power is interrupted, or when it is restored? ...more



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